Client Testimonials

PCLD: Reseller since 2011 – set-up and management of business till present day. Built from pre-revenue start-up to £350k annual revenue in 4 years across 40 clients. 

Services: 

• Set-up of billing platform and all associated tasks such as tariffs, services and pricing. 
• Execution of monthly bill run, including adds, moves and changes. 
• Installation and provisioning of orders. 
• All levels of Customer Care and Retention. 
• Creation of Client Contracts and Marketing Collateral 
• Provision of Direct Debit Service and Collections 
• Accounting services including VAT returns and Management Reports 
• Introduction and integration of Telco, IT and Mobile Suppliers  

“I partnered with Muhammad to launch my reseller division, this has allowed me to focus on sales and thus increase revenue, maximise my profits from existing and new clients, and most importantly own my client contracts, thus making my client base into a valuable asset that I control.” 

Sean, Founder and CEO of PCL Group  

The Real Co (Food Brand) – Start up business – 2014 till present 

Employees – grew from 2 at outset to 12 today  

Services provided: 

• Fibre Broadband 
• Office 365 – Email, Audio and Video Conferencing 
• Microsoft Teams – Chat, Collaboration 
• IT support and hardware provision 
• Website and Social Media – design, creation and posts 

“RCL is our outsourced Telco and IT department, they have grown with us from day 1; putting in place scalable, cost effective and future proof solutions.  Our staff have received thorough training which has facilitated our international team to work together as if we are in the same office. Due to their presence, Telecoms and IT are 2 areas I do not worry about.” 

Belal CEO The Real Co 

Eazitax (accountancy firm) – 2012 to present, employees 20 

Services 

• Internet based telephone system (Hosted Voip) 
• Telephone lines and calls 
• Fibre Broadband 
• IT Support 

“RCL migrated us to a smart telephone system (Hosted Voip), this enabled us to move office seamlessly as we kept our numbers and handsets and did not miss a call due to the intelligent routing features.  The forecast savings were realized but with even more features than before, so this was great value for money.  The service allowed us to work remotely and/or from home during covid without any disruption to our business.   

Jolene, Operations Director 

Pinehouse – 2011 to present – property developer – 5 employees 

• Fibre Broadband 
• IT Support 
• Lines and Calls 
• Internet Based Telephone System 

“We have always had a dedicated client manager; this ensures dealing with the same person and not wasting time explaining ourselves every time we call” 

Asif, Owner 

Candey (law firm) – Start-up Business 2010 till present, grown from 2 to 35 users 

Services: 

• Hosted Voip telephone system/lines and calls 
• Leased Line 
• Audio and Video Conferencing 
• IT support 

“From the outset Mo spent a lot of time understanding our business and growth plans, enabling him to implement a solution that perfectly met our needs at the time, allowing us to expand without the need to replace or upgrade our telephone system.  This saved us significant amounts of money as well as giving us the functionality of a corporate telephone system but without the associated set-up or running costs.”  

Ashkhan, CEO and Founder